Terms and Conditions of Use for the nova88mas Malaysia Platform

1Acceptance of Terms and Conditions

These Terms and Conditions ("Agreement") govern your use of the platform, website, mobile app, and all services provided by nova88mas ("Platform"). By accessing or using this Platform in any way, you agree to be bound by this Agreement, along with all policies, guidelines, and additional notices published from time to time.

If you do not agree with any part of this Agreement, you are not permitted to use the nova88mas Platform. We encourage you to read this document thoroughly and contact our support team if any section is unclear before proceeding with registration.

2Eligibility and Registration Requirements

To register and use the nova88mas Platform, you must meet all of the following eligibility requirements at all times:

• Be at least 21 years old as of the registration date and throughout your continued use of the Platform.
• Be a legally eligible individual to enter into a binding agreement under the laws applicable to you.
• Not residing in any jurisdiction where participation in online entertainment activities is prohibited by law.
• Never had an account closed or been banned from the nova88mas Platform due to a prior breach of terms.
• Registering under your own name and not on behalf of any other individual or entity.

Nova88mas reserves the right to request proof of identity and age at any time, including during the mandatory KYC verification process that must be completed before your first withdrawal is processed. Accepted documents include MyKad, a Malaysian passport, or a valid driving licence.

All information provided during registration must be accurate, complete, and up to date. nova88mas is not liable for any losses incurred as a result of inaccurate or outdated information provided by the member.

3Account Management and Security

You are fully responsible for all activities that occur in your nova88mas account. This includes all wagering, financial transactions, and setting changes made by you or by any party accessing your account with or without your permission.

• Do not share your password or login credentials with anyone, including family members.
• Use a strong password — a combination of uppercase letters, lowercase letters, numbers, and symbols.
• Enable two-factor authentication (2FA) for an extra layer of protection on your account.
• Log out of your account after each session, especially when using a shared device.
• Notify the nova88mas support team immediately if you suspect any unauthorised activity in your account.

Nova88mas will never ask for your password via email, live chat, or any other communication channel. If you receive such a request, please ignore it and report it to us immediately as it may be a third-party phishing attempt.

You are also responsible for ensuring that the device used to access the nova88mas Platform is free from malware, viruses, or any software that could compromise your account security. nova88mas is not liable for losses arising from a compromised device.

4Deposit and Withdrawal of Funds

Nova88mas supports a wide range of popular payment methods in Malaysia, including FPX bank transfer, Touch 'n Go eWallet, Boost, GrabPay, and ShopeePay. All financial transactions are processed through 256-bit SSL encryption to ensure your data remains secure at all times.

Deposit terms:

• Minimum and maximum deposit limits are set according to the chosen payment method and are subject to change from time to time.
• Deposited funds are credited to your account within minutes of a successful transaction.
• All deposits must be made from a bank account or digital wallet registered in your own name.
• Nova88mas reserves the right to decline or withhold deposits suspected of involving fraudulent activity or funds from questionable sources.

Withdrawal terms:

• Withdrawals will only be processed to a bank account registered in the same name as your nova88mas account.
• Full KYC verification is mandatory before your first withdrawal can be processed.
• Withdrawal processing times range from 30 minutes to 24 hours depending on the chosen method and the time the request is submitted.
• Any bonus that has not met the wagering requirement cannot be withdrawn until the requirement is fully satisfied.

5Bonuses, Promotions and Special Offers

Nova88mas offers a variety of bonuses and promotions to both new and existing members from time to time. All bonus offers are subject to specific terms and conditions stated in each respective promotion. General terms applicable to all bonuses are as follows:

• Each bonus has a wagering (rollover) requirement that must be met before any wins from that bonus can be withdrawn.
• Bonuses may only be credited to one active account per individual, IP address, device, or household.
• Nova88mas reserves the right to cancel any bonus if abuse or an attempt to exploit the bonus system is suspected.
• The validity period of each bonus is stated in the respective promotion terms; expired bonuses cannot be reactivated.
• Some games may not count or may only partially count towards the wagering requirement of certain bonuses.

Nova88mas reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice. nova88mas's decisions on all promotional matters are final and binding.

6Game Rules and Wagering

All games offered on the nova88mas Platform — including video slots, table games, live casino, fish shooting, sports, and bingo — are operated using a Random Number Generator (RNG) that has been independently audited by internationally recognised certification bodies. This ensures every game outcome is truly random and is not manipulated by any party.

• Players must comply with the specific rules of each game as stated in the respective game interface.
• System decisions are final. In the event of a dispute, nova88mas server records will serve as the definitive reference.
• Internet connection interruptions during gameplay are the player's responsibility. nova88mas is not liable for losses resulting from network disruptions on the player's end.
• Minimum and maximum betting limits are stated within each game and are subject to change without prior notice.
• Nova88mas reserves the right to void any wager or game suspected of involving fraud, illegal collusion between players, or the use of unauthorised third-party software.

In exceptional cases where a technical error results in an incorrect payout or inaccurate outcome, nova88mas reserves the right to correct the error and reverse any affected transactions, regardless of whether the player has already used the funds in question.

7Prohibited Activities

Using the nova88mas Platform for illegal purposes or in any way that undermines the integrity of the platform is strictly prohibited. The following activities will result in immediate disciplinary action, including account closure and forfeiture of all balances and wins:

• Money Laundering: Using the Platform to transfer or conceal illegally obtained funds.
• Fraud and Forgery: Providing false information, forging identification documents, or engaging in deception in any form.
• Use of Bots and Unauthorised Software: Using any automated software, bots, scripts, or third-party tools to gain an unfair advantage.
• Illegal Collusion: Colluding with other players to manipulate game outcomes, particularly in live games or sports.
• System Exploitation: Seeking out and exploiting vulnerabilities or bugs in the platform to gain unauthorised advantages.
• Bonus Abuse: Registering multiple accounts or using other methods to obtain bonuses you are not entitled to.
• System Disruption: Any attempt to hack, attack, or disrupt the nova88mas technical infrastructure.

8Privacy and Personal Data Protection

Nova88mas takes the protection of all members' personal data seriously. The collection, use, and storage of your personal data is governed by our separate Privacy Policy, which forms part of this Agreement and should be read together with it.

In short, nova88mas:

• Collecting only the personal data necessary for account management, transaction processing, and legal compliance.
• Not selling or disclosing your personal data to third parties without your consent, except as required by law.
• Protecting all data using industry-grade encryption and strict access controls.
• Retaining data only for as long as required for the stated purpose or as mandated by applicable law.

For more information on how nova88mas handles your personal data, please refer to our Privacy Policy in full.

9Liability Limitations and Disclaimers

The nova88mas Platform is provided on an "as is" and "as available" basis. While we make every effort to ensure the platform runs smoothly at all times, nova88mas makes no guarantee that the platform will always be free from interruptions, errors, or technical delays.

• Nova88mas is not liable for any indirect, incidental, or consequential losses arising from use of the platform, including loss of anticipated wins.
• Nova88mas is not liable for losses caused by service disruptions from third-party providers such as banks, digital wallets, or game providers.
• Players are solely responsible for their own betting decisions. Participation in betting activities carries real financial risk.

10Account Termination and Closure

You may close your nova88mas account at any time by contacting our support team via live chat. Before closure, ensure all balances have been withdrawn, as any remaining balance in a closed account may be subject to claim time limits.

Nova88mas reserves the right to suspend or close your account without prior notice in the following situations:

• Violation of any section of these Terms and Conditions.
• Suspected fraud, money laundering, or other illegal activity.
• Failure to complete KYC verification within the stipulated period.
• Request from legal authorities or relevant regulatory bodies.
• Account has been inactive beyond the period specified in our inactive account policy.

If an account is closed due to a terms violation, nova88mas reserves the right to withhold any balances or wins associated with the non-compliant activity.

11Responsible Gaming Commitment

Nova88mas is deeply committed to responsible gaming and the wellbeing of all our members. We offer a range of self-management tools accessible directly through your account panel without needing to contact customer support first.

• Deposit Limit: Set daily, weekly, or monthly deposit limits in line with your financial means.
• Loss Limit: Set the maximum loss amount you are comfortable with over a given period.
• Cool-Off Period: Take a break from the platform for 24 hours, a week, or a month — effective immediately.
• Self-Exclusion: Option to fully self-exclude from the platform for a period of six months to five years.
• Activity Tracker: Review your betting history, total time played, and financial records in detail.

If you or someone you know needs help regarding concerning gambling habits, please visit Responsible Gaming for more information and professional support resources.

12Applicable Law and Jurisdiction

These Terms and Conditions and all matters relating to the use of the nova88mas Platform are interpreted and governed by applicable law. Should any dispute arise out of or in connection with this Agreement, both parties agree to resolve the matter through a mutually agreed arbitration process before pursuing any formal legal action.

If any provision of these Terms and Conditions is found to be invalid or unenforceable by a court of competent jurisdiction, that provision shall be severed from this Agreement while the remainder shall continue in full force and effect.

Nova88mas reserves the right to amend these Terms and Conditions at any time. Amendments take effect immediately upon publication on this site. Continued use of the Platform after such amendments constitutes your acceptance of the updated terms.